Rentals

Process and Admin Checklist

How Clients Book Rentals

Clients request rentals by clicking the “BOOK NOW” button on the Rentals page of the Dance Directions website.

If their preferred date or time is not available, they are instructed to email [email protected] to inquire about availability.

When a rental request is submitted:

A notification is sent to both the general studio email ([email protected]) and the rentals email ([email protected]).

The request must be manually confirmed through Studio Sync—it is not automatically booked or confirmed.

Admin Process for Rentals

Step 1: Check Rental Request Emails

Review new rental requests received via the general email and the rentals email.

Log in to Studio Sync to review and confirm availability.

Step 2: Confirm Date, Time & Studio Access

Check Studio Sync for any conflicts or existing bookings.

Confirm if the requested date and time are available.

Confirm if a team member is available to open/close the studio for the rental:

If a staff member is available, confirm who will be responsible for opening/closing.

If no staff is available, send the renter the Studio Opening & Closing Instructions (template available in the Admin folder).


Step 3: Prepare the Rental Agreement

Use the Rental Agreement Template (Studio Sync) and customize with:

Client’s details

Date & time of rental

Studio space being rented

Updated rental rate

Link the client to the rental agreement in Studio Sync. Create a client profile if they do not have one yet.

Current Rates:

Downstairs Studio (18ppl)

$52.50/hr

Upstairs Studio (10ppl)

$40/hr

Full Studio (Upstairs, Downstairs & Lobby – 50ppl)

$95/hr

Step 4: Set Up Client in Studio Pro

Add the client to Studio Pro:

Create a Parent profile (if they don’t already have one).

Duplicate the Parent profile as a Student to process rental payments.

Link the client to the rental agreement in Studio Sync.

Step 5: Process the Payment in POS

In Studio Pro POS

Select the client’s account.

Add the correct rental package based on the studio space and hours.

If the client does not have an account:

Create a new account for them in Studio Pro.

Add the appropriate rental fee.

Step 6: Apply Payment & Send Invoice

Apply the 50% non-refundable deposit to the client’s account at the time of confirmation.

Remaining balance is due:

Single rentals: On the day of the rental.

Multiple rentals: At the end of the calendar month.

From the client’s profile, send the invoice for the rental.

Quick Reference: Rental Policies

Deposit & Cancellations

50% non-refundable deposit required to confirm booking.

Contract must be signed 48 hours before the rental.

Balance due

Single rentals: On the day of the rental.

Multiple rentals: End of the calendar month.

Cancellations

7 days’ notice required to avoid full charges.

14 days’ notice required for a refund.

Studio Access & Capacity

Downstairs Studio: 18 students + 2 facilitators

Upstairs Studio: 10 students + 2 facilitators

Full Studio: 50 people max

Renter may enter up to 15 minutes before their booking for setup (without disrupting prior rentals).

Rules & Requirements

No outdoor shoes on the dance floors.

No live animals (except service animals).

No smoking or open flames.

No alcohol without prior approval and the appropriate liquor license.

All renters must provide proof of liability insurance.

What Dance Directions Provides

Studio space

Cleaning supplies

Music equipment

Opening & closing instructions (if applicable)

Full policies are detailed in the Rental Agreement.

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